Returns & Exchanges

At GORUCK, we stand by the quality of our gear and want you to be completely satisfied with your purchase. If your equipment isn't meeting your standards, you can return or exchange items in new condition within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original packaging, ensuring all tags are attached and the gear is clean and free of debris.

3

Attach the Label

Print the prepaid shipping label provided via the portal and securely affix it to the outside of your return box.

4

Drop Off and Track

Deliver your package to the designated shipping carrier and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing